This is my first time to have my car smogged at My Auto Surgeon, it was an overall great experience. -First, this was my first time of really using Yelps project app which sends out several request for quotes on your project. These guys responded quickly and with the price that was standard for the industry. Even told me timeslots that were available that day. It was fast easy to understand so I booked it with them as they had great reviews on Yelp. The thing that struck me the most in the reviews was the manager's responses to customer, concerns or issues, there was compassion and an effort to make it correct. This I have not seen in a lot of the other Smog place that I usually go to so I switched. -Second, was the courteous way in which I was treated by Cameron, front office manager. This is very rare, but you can tell he cares about his job and their company reputation. I even today received a follow up text to make sure everything was OK with my car. -Third, I was very impressed with their waiting room. Typical car places don't spend a lot of time or money in their waiting area. I took some pictures so you can see small but very well laid out and decorated nicely. Also didn't take pictures of this, but the bathrooms which are out in the shop are clean and decorated nicely. Hats off to the decorating person ! Highly recommend this shop and I will be coming back here in the future!