Rocklin Auto Repair

I recommend this place to everyone!! My window regulator broke so I had to duct tape my window to hold it up. I called My Auto Surgeon very last minute and they fit me in the next business day. The first 2 auto shops I called quoted me $600 and another over $400 just to fix the regulator. My Auto Surgeon was $250 out the door for the window regulator, oil change, and tire rotation!! It even ended up being a couple dollars cheaper than they originally quoted me, which never happens at other auto shops! Their customer service is EXCELLENT and they even removed the adhesive off my window from the duct tape! I will definitely be back!!

Brought my truck in to have the radiator replaced, told them I didn't need any diagnostic work done because I knew the radiator was due to be replaced. I also requested a coolant system flush. Next day went to hop in my truck to go to work and the low coolant light was on. Called the shop and the tech's (Daniel) response was that it was a coincidence and said he would put together a quote for a new coolant reservoir and level sensor. After inspecting the levels myself, the level WAS low. The shop didn't burp the coolant system after replacing the radiator and flushing the line, which resulted in them not adding enough coolant because there was air in the lines. I noticed bolts were missing that secure the coolant reservoir and they claimed it was already like that. When I asked if they either pressure or vacuum tested the lines after replacing the radiator, the tech said they did not because we declined diagnostic testing. News flash! Properly checking your work to make sure it was done is NOT diagnostic work. Pressure/vacuum testing after a coolant flush is INDUSTRY STANDARD! Having been a repeat customer for several large jobs, I am extremely disappointed and will NOT be back. Poor quality, poor customer service. I advise anyone to go elsewhere, this place is a joke. They couldn't even apologize for me having to take time off work to have to come back a second time for them to fix their errors. Mark corrected the errors and he was leaps and bounds more pleasant to work with than Daniel.

Be going here for the last 6 years and have had great service each time and very fair prices.

I took my car to Future Ford of Roseville and long story short, they wanted to charge me $769 for the exact same repair that was done two years ago. I have a warranty, that is apparently, useless. $262 later for a diagnosis ONLY, I decided to get a second opinion. I took my car to MAS and I couldn't be happier. It's about a third of the cost and Cameron has been knowledgeable and so helpful. If you need a reliable, honest car repair I highly recommend MAS.

Have had two very positive experiences here. They are close to my office and will probably be my go to for any future repairs that pop up. Thanks for all you help!

This review is specific to customer service!! I did not actually get any work done. I had reached out to My Auto Surgeon through a "request a quote" option through Yelp. Justin got back to me right away and provided a very competitive quote for resealing the oil pan on my car. I was only going to be in town (coming up from SF) one day and he couldn't fit me in. So he recommended a nearby mechanic, also in Rocklin, who may be able to help me out. Called the other guy and he could!! So sad not to have been able to use My Auto Surgeon this time, but HUGELY appreciative of the above-and-beyond customer service in referring me to another quality shop! Thanks Justin!!

I can't say enough about Justin and his team. He brings honor back to auto repair. He went above and beyond after I was taken advantage of by Roseville Jeep. I can't thank him and his staff enough. Completely trust worthy and transparent. He has earned my business forever.

I met Justin, who is the owner of this business, 6 years ago when I moved down the hill from Auburn. I needed to find a good shop to maintain all of my vehicles (Dodge Ram, Mercedes, Corvette, Toyota). To say I am happy with the service would be an understatement. Justin has his teams dialed in. The business is as professional as it could be and the employees know and understand what good customer service is. I can't begin to thank My Auto Surgeon enough for always being there when I needed them and for going above and beyond each and every time.

I just want to say that I feel like this is a very good and honest company. We took our car over there after having had them work on it a few months back and expected to have to pay $700 for a repair. They checked it out and it turned out to be a couple of belts that were loose. They repaired it on the spot and didn't charge. They could've been dishonest and charged for the $700 repair. I highly recommend them for reasonable good service!