I came in this past Saturday after looking at several auto repair places within a 15 mile radius of Auburn, and My Auto Surgeon was the only place that had exceptionally review that was open that day out of all of them. I came in distraught and worried about the transmission problem my car was having, paid the inspection fee (which goes directly toward any repair you will have there), and found out that my transmission fluid was super low at first and there are a couple of serious repairs that will be needed in the future. The repair itself was going to cost well over half of the value of my car, so I couldn't afford to pay then or do anything about it. Justin who helped me through the whole entire process laid out all of the options and even decided to waived the inspection fee, meaning he CANCELED THE $90 fee that I just paid. I knew all of these reviews describing the same kind of customer service wasn't a fluke, he went above and beyond and showed me how to refill my trans. fluid. I have never ran across a repair place with that genuine of a staff, much respect and gratitude toward Justin and his guys there. They've earn my future business! Trustworthy and genuinely looking out for your best interest, something you won't easily find at most auto repair places.